Lead Data Management Specialist

About this role

Data is at the heart of everything we do. We have a multitude of systems that store, process and use data to support our operations, analytics and reporting - all of which drive us towards our business goals of helping our customers (and associates) succeed. Ensuring we have a thorough understanding of the data the UK business creates and uses, and the management of such data is crucial. All of this is essential to ensuring our business is well managed and gives users the confidence that the data they are using is available, and of the highest quality.

We are seeking an individual to join us to help build, deliver, improve and lead on data management across the business. You will be working on a variety of activities to solve complex problems and unlock the power of data through good data management and help the business make informed decisions.

What you’ll do

With the permanent high focus on data management, we are looking for an energetic individual to help us support the UK business and wider Enterprise by:

• Helping define and drive our data management strategy through understanding the external environment, Enterprise direction to identify opportunities

• Work with key stakeholders to drive consistent, policy compliant practices to support all aspects of the data lifecycle. Including registration, usage, quality, retention and external data share

• Identifying, assessing and reporting on data management related issues across the UK business

• Providing advice across the business on how we drive value and change through great data management

• Insert yourself in to change forums to ensure data is a key consideration as the business creates new products and services

• Evolve Data Management frameworks to meet changing business and regulatory needs, including the focus on converging to Enterprise solutions and capabilities

• Engaging with UK, US and Canada stakeholders to share, assess and improve data management practices

• Execute and engage in data management assessments through control performance or 2nd and 3rd line review

• Coach, nurture and develop associates around the business to ensure they have a great understanding of their data management responsibilities and the value behind it

What we’re looking for

You don’t need to be an expert in data, instead we are looking for an individual with an appetite and enthusiasm who can demonstrate critical thinking and work with a wide range of stakeholders spanning the entire business. You will be part of an ever-changing industry with regular development in new tools and methodologies being proposed. As a member of the Data Management team, we are looking for an individual to:

• Support our data partners by using critical thinking to resolve complex problems and be a key figure in identifying, documenting and managing issues as an owner

• Use judgment come to the right solution whilst using influence, a strong network and communication skills to drive change

• Be able to influence decisions, have a strong network and communication skills to drive change

• Help data owners understand more about the data they use or create and the further embed the value of good data management

• Guide data owners and data users through the completion of relevant data management activities using established procedures / frameworks

• Bring new ideas and establish new processes that support the UK data strategy

• Support the Data leads to deliver a variety of enterprise actions whilst staying up to date on Enterprise and industry changes

• Be an advocate for great data management practices across the business

• Perform risk and control requirements where applicable

• Help the Data Management Team and Divisional Data Risk Officer shape how we achieve consistent, future-proof data management effectiveness

• Have a strong passion for learning and taking an interest in the industry as a whole

Experience in any of the following would be great, however we will help you develop in these areas too

• Understanding of, or interest in, Data Management & Data Risk Management

• Ability to manage a process

• Basic knowledge of Cloud data / AWS

• Experience in managing and delivering large value add activities

• Risk Management fundamentals

Where and how you'll work

This is a permanent position based in our Nottingham offices.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.