Business Analyst / Process Improvement Specialist

Salary: £52,000 - £58,000 per year

Position Type: Permanent Full-Time

Location: Remote - Home Based

Hours: 40 hours per week

Additional Information: Location: Home based with national travel

Map how we work today. Shape how we work tomorrow.

The Aurora Group is undertaking a major programme of operational improvement to understand how our services operate today and to design simpler, more consistent and future‑ready ways of working, supported by emerging technology such as AI.

Our ambition is to build the foundations for the “Education Organisation of the Future”, enabling great outcomes for learners through stronger processes, excellent data and well‑supported staff.

With AI enabling improved possibilities, we are seeking a remote based Business Analyst / Process Improvement Specialist to play a key role in this journey. The role focuses on mapping operational processes across the Group and redesigning them with innovation in mind.

The role

Working across schools, colleges and central teams, you will review how work is currently done, document and analyse end‑to‑end processes, and collaborate with stakeholders to design clear, agreed future‑state ways of working.

Your work will ensure that all future solutions are built on robust, well‑understood operational foundations that will improve efficiency, effectiveness and quality

This role does not select or implement systems or AI tools; instead, it provides the vital insight and structure that allows those decisions to be made effectively.

What you will focus on

• Mapping and documenting current “as is” processes
• Designing clear, consistent “to be” processes
• Identifying inefficiencies, duplication, risk and compliance gaps
• Supporting strong data quality, MIS alignment and reporting
• Enabling organisational readiness for AI and automation
• Embedding a culture of continuous process improvement

What we are looking for
You will bring strong analytical and facilitation skills, with experience in improving processes (ideally in complex and/or regulated environments).

You will have:

• Proven experience mapping and improving operational processes across multi‑site organisations
• Strong process mapping capability using BPMN, Lean or similar
• Confidence engaging stakeholders and leading workshops
• An understanding of MIS, data flows and reporting dependencies
• A structured, methodical approach to improvement and change
• Practitioner status or equivalent experience
  Why Aurora

Since 2015, Aurora has grown into one of the UK's largest providers in the SEND sector, supporting over 1,500 children, young people and adults across schools, colleges, residential homes and alternative provision, backed by nearly 2,000 staff.

We are values led, committed to safeguarding, equality and positive outcomes.

What you can expect:

• A key role with visibility and influence
• Meaningful, large scale transformation work
• Home based working with UK travel as required
• A supportive culture that values learning and continuous improvement
• Help us lead innovation across the sector; and develop our understanding of the skills our students will need in this ‘new world'

If you want a process improvement role with purpose and autonomy, we would love to hear from you.