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Sermo

Reporting Analyst - Insights & Analytics

London·Hybrid·2mo ago

Salary

Competitive salary

Work type

Hybrid

Level

mid

Category

Analytics & BI

About the role

500+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.
That is where you come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us!

What we’re about:

  • Community: with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day
  • Innovation: our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
  • Collaboration: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.

Position Summary:

This position will focus on creating and preparing reports to be sent to advertising clients. You will work closely with our data team to ensure data is accurate and on time. Additionally, you will work with our client success managers to respond to client questions and ensure data in our CRM system is up to date and correct. The ideal candidate is detail-oriented, proactive, and reliable, with the ability to adapt to changing requirements and take ownership of deadlines and results.

Responsibilities:

  • Work directly with senior associate to ensure all reports are delivered on time to Client Success team
  • Manage high volume of reporting requests and prioritizing/scheduling for delivery including regularly scheduled and ad hoc high priority reports
  • Maintain data fields in CRM system per contract that requires physician level data
    QA large volume of reports using SQL and/or python tools
  • Document reporting process to ensure up to date information and requirements are accessible by stakeholders

Requirements:

  • Analytical and deadline-driven mindset, with the ability to prioritize tasks and manage multiple requests
  • Critical thinking and problem-solving skills, with the ability to apply learned concepts to new scenarios
  • Strong communication skills and ability to work collaboratively in cross-functional teams
  • Well-organized, with a strong sense of ownership, attention to detail, and reliability in meeting deadlines
  • Proficiency in SQL, Excel, and other MS Office tools
  • Experience in an analytical role; Python is a plus
  • Willingness to learn, adapt to new processes, and continuously improve skills

What you’ll receive in return:

  • Competitive salary
  • Hybrid working
  • Dynamic, high growth and challenging international environment
  • Life assurance and income protection
  • Private health insurance
  • 25 days holiday plus bank holidays
  • Gym membership
  • And more!

Tech stack

SQLExcelPythonCRM