We are looking for a Business Intelligence Analyst to join our team and help turn data into clear, practical insight that supports better decision making across the business.

This is an early career role suited to someone who has some hands on experience with Power BI and wants to continue building their skills in analysis, reporting, and dashboard development. You will work closely with senior team members, the Data Engineer, and Systems colleagues to deliver accurate, user friendly reports that support Sales, Customer Experience, Field Operations, and Commercial teams.

This role focuses on Power BI development and insight support. It does not include data engineering, CRM configuration, system administration, or team management.

What your role will involve

• Build and maintain Power BI dashboards using structured datasets prepared by the Data Engineer
• Create DAX measures and calculated columns based on agreed KPI definitions
• Improve report usability through clear layout, navigation, and drilldown functionality
• Apply consistent design principles and data standards across reporting assets
• Take ownership of the accuracy and quality of the dashboards and reports you deliver
• Translate business questions into clear visuals and reporting outputs
• Identify trends, patterns, and performance changes using available data
• Support the creation of insight summaries in partnership with Finance and the Systems team
• Share data driven observations and contribute to recommendations under guidance from senior colleagues
• Participate in requirements sessions to understand reporting needs
• Produce simple wireframes and draft layouts for feedback
• Respond to reporting and insight requests, escalating complex queries when needed
• Support teams in transitioning from manual reporting to automated dashboards
• Create user friendly documentation including FAQs, dashboard guides, and light data dictionaries
• Deliver basic training sessions and walkthroughs to support effective report usage

What we are looking for

• Ideally two years of experience using Power BI or a similar BI tool
• Comfortable with basic DAX, Power Query, and simple data modelling
• Strong analytical skills with the ability to present information clearly
• Confident communicating with non technical stakeholders
• Willing to learn and apply KPI definitions consistently
• Collaborative and comfortable working under guidance
• Exposure to systems such as Salesforce or basic SQL is beneficial
• Curious, organised, detail focused, and able to manage shifting priorities