Who we are

Zempler Bank is ranked 54th in the ‘2025 Best Large Companies to Work For in the UK’ as well as a top 25 Financial Service Company (from “Best Companies” survey). Since 2004, we’ve been making money simpler for businesses across the UK. Our mission is to provide easy-to-access banking services that help underserved businesses succeed.

The Role Is

Zempler Bank are proud to be recruiting in a newly created role for an Associate Operations Data Analyst based out of the impressive “Spine” building in Liverpool. This is a full time & permanent and hybrid working role (2 days per week from your home) working within the heart of our Operations function.

You will support data analytics, operational MI reporting, dashboard development, and risk focused insight. We are particularly interested in candidates with practical experience in SQL, Power BI and data driven problem solving.

Key Accountabilities Include

Monitoring and Reporting:

• Produce regular operational MI and ad‑hoc reports in line with defined requirements and specifications.

• Update and maintain dashboards and reports to monitor Operations controls, highlighting potential risks or areas of concern.

Risk Assessment Support:

• Collaborate with risk management and operational teams by providing analysis and reporting that supports the assessment of vulnerabilities in systems, processes, transactions or operational activity.

• Contribute data led insight that supports the review and strengthening of operational controls and mitigations.

Data Analysis and Insights:

• Analyse operational data to identify trends, patterns, and anomalies, contributing to performance insight and reporting across Operations.

• Produce analysis and insight outputs that inform operational risk assessments, investigation activities, and performance‑related decision‑making.

Data Quality Management:

• Ensure data integrity, accuracy, and consistency in all analyses and reports.

• Identify and resolve data quality issues, collaborating with relevant teams to improve data sources and processes.

Regulatory Compliance:

• Ensure all analyses and reporting meet relevant regulatory requirements and standards

• Follow change control processes for all MI and analytical outputs.

You'll Need To Have

Essential:

• Experienced with MS SQL Server and skilled in SQL (knowledge of SQL Server Reporting Services is an advantage)

• Advanced Excel skills and confident use of Microsoft Office

• Demonstrated ability to work with large data sets and complex information

• Experience building Power BI dashboards & reports

• Excellent analytical skills and strong attention to detail

• Clear written and verbal communication abilities

Desirable:

• Experience within Banking or Financial Services

• A relevant STEM/BSC degree or related apprenticeship/qualification

In Return You'll Enjoy

• Competitive basic salary

• Additional benefit allowance representing 7.5% of your annual salary allowing you the flexibility to decide your own benefits (or simply absorb this into your monthly income).

• 26 days’ holiday increasing each year of service to 33 days

• Ability to buy and sell a further 5 days holiday each year

• 4 x Life Assurance

• Pension salary sacrifice

• Option for LinkedIn Learning license

• Family friendly policies

• Regular social activities and team events

• Charity Volunteering Day

• Free drinks and snacks in the office

Zempler Bank is an equal opportunity employer. Individuals seeking employment are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Please note - Sponsorship opportunities are not available at the current time.

Why Zempler Bank

What makes us Zempler

We’re on a journey to make money simpler for the start-ups and small businesses that power the UK economy. We’re all about smart technology, customer service with a human touch, and bank accounts that meet real life needs.

That’s only possible thanks to an incredible team who are all in to make Zempler the best bank for Britain’s small but mighty businesses.
There are more than 300 of us, representing over 20 nationalities – a diverse mix of ideas and skills, collaborating to build great things. (And, of course, have some fun along the way.)

We’re committed to creating a culture where everyone feels valued for the work they’re doing. In 2023, we were inducted in the 'Best Companies' survey top 100 large businesses & Top 25 Financial Services businesses to work for in the UK.

Zempler are the only bank with a top five place in all three categories ranked in 2024 by CMA (Competition and Markets Authority) for business SME banking:

1. 5th in Overall service quality
2. 4th in Online and mobile banking services
3. 2nd in SME overdraft and loan services