Business Analyst

Location: Fareham, Hampshire (Hybrid role)

Salary: £46,000pa

Contract Type: Permanent, Full Time

YOU is a registered charity that has been providing care, support and advice for over 30 years to vulnerable people, working across Hampshire, Dorset, West Sussex, Wiltshire, Somerset and the Isle of Wight to give them the tools and resources they need to live independent, secure and valued lives. We also maintain an in-house pool of sessional workers, which we refer to as the ‘Premier Crew’.

About the Role

We’re excited to introduce a new Business Analyst role within our YOU Hub team—an opportunity to shape how data, insight, and business improvement are delivered across the Trust.

This newly created position reflects our commitment to becoming more data driven, insight led, and outcome focused. You’ll play a central role in helping us better understand our services, improve performance, and deliver meaningful change.

Working closely with operational teams, leadership, and system partners, you’ll turn data into insight and insight into improvements for the people we support.

What You’ll Be Doing

Data & Insight

• Analyse data to identify trends, risks, and opportunities

• Translate complex information into clear, actionable insights

• Support evidence-based decision making across services

Reporting & Performance

• Develop dashboards and reports (Power BI, SharePoint, Excel)

• Monitor and improve KPIs and performance frameworks

• Provide insights and commentary for senior leaders and boards

Business Analysis & Improvement

• Gather and document business requirements

• Map processes and identify opportunities to improve services

• Support continuous improvement and transformation initiatives

Systems & Change

• Support implementation of new systems and enhancements

• Assist with testing (UAT), rollout, and user adoption

• Work across teams to ensure solutions meet business needs

Data Quality & Governance

• Lead and manage data within The Trust

• Improve data quality, consistency, and reporting standards

• Support compliance with GDPR, data governance requirements and internal contract requirements.

YOU has a strong value base, striving to be person-centred, innovative, trustworthy, can-do and excellent at all times, so it is important that you are as passionate about these principles as we are.

Our Benefits

If you choose to begin a career with our organisation, you are guaranteed:

• Competitive rates of pay and paid travel time, including a higher mileage rate for car sharing.

• Enhanced annual leave entitlements, with the opportunity to buy and sell holiday.

• Matched pension scheme contributions, plus Death in Service Benefit and salary sacrifice options.

• Enhanced sick pay allowances and paid compassionate and emergency dependent leave.

• Excellent and professionally certified training, as well as access to fully-funded apprenticeship programmes.

• Free health and wellbeing advice via a 24/7, confidential Employee Assistance Programme.

• Everything you need to carry out your role free of charge, which may include a mobile phone, safety equipment and other necessary technology, a uniform where applicable, and of course a nice cup of tea or coffee throughout your day!

• Access to discounts across lots of your favourite stores and online shopping sites, as well as discounted bus travel on the First bus network.