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Thames Water

Business Intelligence Analyst

Reading·Hybrid·4d ago·Closes 13 Apr 2026

Salary

£ – £65k

Work type

Hybrid

Level

mid

Category

Analytics & BI

About the role

As a Business Intelligence Analyst, you will play a key role within the Data Team in the BI division at Thames Water, supporting the organisation’s ability to turn data into actionable insight through effective reporting solutions. Working closely with the Head of Business Intelligence, Data Engineering teams, and stakeholders across the business, you will ensure that reporting capabilities are robust, scalable, and aligned to business needs.

This role contributes to Thames Water’s data-driven decision-making by designing and delivering reporting solutions, enhancing stakeholder engagement, maintaining reporting environments, and ensuring continuous improvement in data processes. You will collaborate across the organisation to strengthen reporting capabilities while maintaining high standards of governance, performance, and usability.

What you’ll be doing as a Business Intelligence Analyst

  • Develop and deliver Power BI solutions within the Enterprise Data Platform (EDP) reporting layer to meet business data and insight needs.
  • Maintain, enhance, and support a range of reporting artefacts, ensuring optimal performance and usability.
  • Act as administrator for Power BI capacities, managing the tenant and resolving performance or operational issues.
  • Collaborate with Data Engineering teams to ensure consistent and reliable data availability.
  • Work closely with stakeholders across the business to gather requirements, define solutions, and deliver reporting outputs.
  • Translate business requirements into technical specifications and actionable reporting solutions.
  • Build and modify data structures aligned to user stories and product backlogs.
  • Participate in Agile ceremonies and governance processes, contributing to project delivery across the lifecycle.
  • Support virtual project teams from concept through to implementation and post-deployment support.
  • Prepare training materials and deliver training sessions to end users of reports and dashboards.
  • Monitor reporting performance and ensure continuous improvement of BI solutions.
  • Communicate delivery expectations clearly to ensure alignment across teams and stakeholders.

Base location – Hybrid – Clearwater Court, Reading.

Working pattern – 36 hours Monday to Friday.

What you should bring to the role

  • Significant experience in data analysis, reporting, or business intelligence roles.
  • Experience working within utilities, public sector, or similarly complex environments (preferred).
  • Experience gathering and interpreting requirements from diverse business user groups.
  • Experience designing and delivering reporting solutions that drive business action.
  • Strong ability to analyse complex data sets, identify gaps, and propose effective solutions.
  • Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical audiences.
  • Ability to manage multiple priorities and work both independently and collaboratively.
  • Strong stakeholder engagement and relationship-building skills.
  • Self-motivated with the ability to rapidly learn and apply new information.

Technical experience and skills

  • Proficiency in Power BI, including report development, administration, and performance monitoring.
  • Experience working with Azure technologies such as ADF, Databricks, and SQL.
  • Strong understanding of data modelling, report design, and user experience principles.
  • Experience working in Agile environments and using DevOps tools for delivery and tracking.
  • Ability to investigate and integrate diverse data sources into cohesive reporting solutions.
  • Experience managing BI environments, including incident management and capacity monitoring.

Desirable qualifications and experience

  • Broader experience within data engineering, analytics, or information management.
  • Experience working with cross-functional IT teams including infrastructure, security, and operations.
  • Experience delivering user training and supporting adoption of BI tools.
  • Experience supporting enterprise-level reporting and governance frameworks.

Desirable technical skills and qualifications

  • Bachelor’s degree in Computer Science, Data Analytics, Information Technology, or a related field.
  • Relevant certifications in Power BI, Azure, or data analytics disciplines.

What’s in it for you?

  • Competitive salary up to £65,000 per annum, depending on experience.
  • Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
  • Generous Pension Scheme through AON.
  • Performance-related pay plan directly linked to company performance measures and targets.
  • Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
    Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Tech stack

Power BIAzureDatabricksSQL